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Zhejiang uses blockchain technology to improve government service

"I didn't expect that blockchain can also be used for medical treatment. I will no longer worry about finding the invoice to get reimbursed in the future!" Recently, Mr. Zhao, a citizen of Hangzhou, saw all the bills on his mobile phone before leaving the hospital. What Mr. Zhao didn't know was that the blockchain technology played a role behind the rapid receipt of electronic bills.

In June this year, relying on the Zhejiang government service online, Zhejiang launched the first blockchain e-bill platform in China, enabling the patients to pay “maximum one visit” to get medical treatment and reimbursement. After seeing the doctor, the patient can directly check the medical bills through the "Zheliban" app, and make reimbursement online, so as to truly realize "maximum one visit" or even "no visit".

In recent years, Zhejiang Province has tried the blockchain technology on its unified mobile government service platform "Zheliban" to improve the efficiency of government service and the satisfaction of those who are served. The launch of the first blockchain e-bill platform in China is just an exploration for Zhejiang to try to use blockchain technology to improve the government service.

According to reliable sources, the number of medical bills issued in our province each year is nearly 600 million. The blockchain technology can solve the problems of paper bills such as inconvenience in storage and extraction, which leave traces throughout the whole process of bills from generation, transmission, storage to use, and cannot be edited or revised, so as to ensure the authenticity and uniqueness of bills.

"The application of blockchain in electronic bills is good for the patients to seek medical treatment in other places," said an official from the Provincial Department of Finance."At present, hospitals with online e-bill function in the province will share data on the platform, and citizens can download e-bills directly on the Internet for commercial reimbursement no matter where they see a doctor. Some insurance companies have started to accept claims online and make real-time payment." According to the latest data, at present, more than 400 medical institutions at all levels in the province provide e-bills, including Zhejiang University First Hospital, Zhejiang University Second Hospital and Zhejiang University Shao Yifu Hospital. The number of electronic bills for medical charges has exceeded 100 million and the amount has exceeded 4 billion yuan.

At the same time, some local places in our province also began to explore the application of blockchain technology on "Zheliban" platform.

"In the past, people needed to take photos and upload ID card, driver's license and other documents manually. Now, by directly comparing the identity information with the license on the 'chain', we can generate a credible electronic license and obtain it automatically," said an official from Quzhou Business Environment Construction Office. In May 2018, Quzhou began to explore the application of blockchain technology to government services. At present, 130 items of service in Quzhou are supported by blockchain technology, including the application and replacement of driver's license, insurance registration for individual workers (free-lance employees) and so on. Up to now, more than 115,000 people are enjoying the convenience brought by blockchain technology.

Wu Gang, engineer of Zhejiang Government Service Network, said that with the application of blockchain technology in more business matters, the storage and application of relevant government data will be more secure. At the same time, the use of blockchain technology can fully guarantee the confidentiality and stability of the certificate system.



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